Privacy Policy

Futureogy is an online astrology and spiritual wellness platform connecting users with professional astrologers, counsellors, and wellness experts for services including astrology consultations, horoscopes, matchmaking, numerology, remedies, pooja services, spiritual products, spells, AI-powered astrological insights, mental wellness consultations, and related services.

The Platform may also facilitate the purchase of astrology-related products, remedies, spiritual items, pooja services, and wellness-related offerings.

The Platform is available on Android and iOS devices.

For the purposes of this Privacy Policy:

Futureogy is intended for users who are 13 years of age or older.

Users under the age of 13 are not permitted to use the Platform.

By using the Platform, you represent that you meet the minimum age requirement applicable in your jurisdiction.

Due to the nature of astrology services, we may process certain sensitive or highly personal information including:

We collect and use information for purposes including:

We process your information primarily based on your consent and your use of the Platform and services.

By using Futureogy, you consent to the collection and processing of information as described in this Privacy Policy.

Futureogy may use artificial intelligence technologies and third-party AI services to generate astrological insights, recommendations, interpretations, and related outputs.

AI-generated outputs:

Users are required to create an account to access Futureogy services.

Authentication may occur through:

We may use third-party service providers, counsellors, astrologers, wellness professionals, and operational partners to operate, maintain, and improve the Platform. These may include:

Certain third-party service providers may process data on servers located outside India depending on infrastructure and operational requirements.

By using the Platform, you acknowledge and consent to such processing where applicable.

We take reasonable measures to ensure appropriate protection of transferred information.

Payments on Futureogy are processed through third-party payment gateways such as Razorpay.

We do not store complete debit/credit card information on our servers.

However, we may store:

Futureogy connects users with third-party astrologers, counsellors, wellness professionals, and consultants.

Such service providers may have access to: User profiles, Birth details, Consultation information, Information voluntarily shared during consultations, and Historical chats/notes or other consulting or remedies data.

Astrologers, counsellors, and consultants do not have unrestricted access to private data beyond what is reasonably necessary for providing services and are not permitted to export user data outside the Platform.

All such service providers are contractually bound by confidentiality obligations and platform usage policies.

Access activity may be monitored and logged for security, quality assurance, and compliance purposes.

We may retain user information for up to fourteen (14) years where reasonably necessary for: Service continuity, Historical astrology records, Legal compliance, Fraud prevention, Accounting purposes, Dispute resolution, Chat records, Consultation history, Call recordings, Product order history, and Remedy history for operational, quality assurance, dispute resolution, compliance, fraud prevention, training, and service continuity purposes.

Where feasible, deleted user data may be anonymized rather than permanently deleted immediately.

Backup data may be retained for up to ninety (90) days.

Users may:

Futureogy may send: Emails, SMS, WhatsApp communications, Push notifications, and Promotional messages.

Users may opt out of promotional communications at any time through unsubscribe options or by contacting support.

Operational or service-related communications may still be sent where necessary.

We may disclose information:

We implement reasonable and industry-standard security measures to protect user information.

Security measures may include:

In the event of a significant data breach affecting user information, we may notify affected users within approximately seventy-two (72) hours where reasonably feasible and legally required.

Futureogy may use analytics SDKs, device identifiers, and similar technologies to improve user experience, platform performance, and service functionality.

These technologies may help us:

Futureogy is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that information from a child under 13 has been collected, we may take steps to delete such information.

We may update this Privacy Policy periodically.

Users may be notified of material changes through:

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to this Privacy Policy, the Platform, or the Services shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.

For questions, concerns, complaints, or privacy-related requests, please contact:

Futureogy Support Team Email: support@futureogy.com

We will make reasonable efforts to respond within 30 business days were reasonably feasible.

By accessing or using Futureogy, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, processing, storage, and use of your information as described herein.